Why YIHA
One tool. Three outcomes. Better for everyone.
YIHA isn't a feature list. It's a structural fix for the way general practice works, designed to protect your clinicians, your patients, and your practice finances at the same time.
Benefit 1
Governance & Safety: Nothing Falls Through
The risk you're running
When a stable patient's annual review is squeezed into a rushed phone call or a 10-minute appointment, information gets missed. Smoking status isn't updated. BP isn't checked. The classification doesn't get coded. You're exposed, and you don't have time to fix it.
That risk compounds across hundreds of patients. One missed flag, one oversight, one assumption that someone else updated the record.
How YIHA fixes it
YIHA guides the patient through every required data point for their condition. The results flow directly into their Medtech record: daily record, screening tab, classifications, and inbox, before you even open the file.
When you review, everything is there. Weight, height, BP, smoking, alcohol, medication checks, symptom scores. Structured, documented, and auditable. You make the clinical decision with complete information.
The result: Every review is as thorough as if you'd done it yourself in person. Because the clinical logic was built by GPs who know what safe looks like.
Benefit 2
Staff Wellbeing: Give Them Their Time Back
What burnout looks like
It's not the emergencies that wear your team down. It's the relentless volume of non-clinical work. The 15th asthma review of the week where the patient is stable, the medication hasn't changed, and the only thing needed is documentation for safe prescribing.
In a 5,000-patient practice, that adds up to 300-400 clinical hours per year. Hours that could go to the patients who actually need a clinician's full attention.
How YIHA fixes it
YIHA separates data collection from clinical decision-making. The patient gathers the information. The clinician reviews and acts. That's it.
Most patients don't need an appointment at all. The ones who do, you see with the full picture already prepared. Your team spends their time on clinical work, not data entry.
A practice running YIHA for routine reviews typically frees 6-8 clinical hours per week. That's a session. Every week. Given back to your team.
The result: Happier clinicians. Better retention. More capacity for the patients who genuinely need to be seen.
Benefit 3
Financial Sustainability: The Economics Work Either Way
YIHA pays for itself in time saved alone. But many NZ practices also choose to charge a small patient fee for the convenience of a remote review. Both models work, and they make different cases. Pick the framing that fits your practice.
Efficiency-First: when time saved is the win
For many practices, the case for YIHA is simple: you stop spending clinician hours gathering data that's already available, and put those hours back into the work that actually needs a clinician. The subscription pays for itself in freed capacity, and you don't need to ask patients to pay for a service that, frankly, they're already entitled to under their enrolment funding. This is the model most practices start with.
Revenue Model: a modest optional layer
Some practices also choose to charge a small patient fee for the convenience of a remote review, typically a few dollars. Patients pay a fraction of the cost of a standard appointment, and if they still need to come in, that fee can be credited toward the consultation. This isn't a revenue play dressed up as efficiency. It's an honest optional layer that reflects the time and clinical input that goes into a structured remote review, while keeping the service accessible.
Important: Charging patients is entirely optional. Many practices use YIHA purely for the time savings and improved governance. You decide what works for your practice.